House rules
 
    • The client is responsible for all of the persons he/she invites to the holiday centre or event and makes sure that everyone follows the house rules. The client answers to the holiday centre for the behaviour of those people and the consequences of their actions.
    • The guests shall use the property of the holiday centre prudently and act according to conventional norms of politeness and good manners. All activities must be safe for the participants and bystanders, for the property of the holiday centre and the property of other guests as well as for the environment. Guests must take into account the interests and needs of other guests.
    • Starting from midnight, all loud music and noise or other activities that could disturb the other guests or people in the neighbourhood is prohibited in Vaibla Holiday Centre, unless otherwise agreed upon.
    • Check-in starts at 12 o’clock on the agreed day. The rooms must be vacated on the day of the agreed departure and the keys must be handed over to the hostess of the holiday centre no later than at 12 o’clock.
    • The holiday centre is not responsible for the loss of or damage to personal belongings.
    • Clients must take into account that the holiday centre is surrounded by nature and therefore guests may be disturbed by the insects and animals that live there. The holiday centre is not responsible for the inconvenience arising from natural conditions.
    • Littering is forbidden on the territory of the holiday centre. Clients have to clean up after themselves. If the clients have brought with them packaging, containers, etc. as well as tools to help carry out the event, they are obligated to take them along upon departure.
    • Clients are responsible for complying with fire safety measures. Lighting bonfires, candles or barbecuing is allowed only in designated places and on the condition that the staff of the holiday centre has given their consent. Only the staff of the holiday centre can heat saunas and fireplaces. Open fire, including candles, is strictly forbidden indoors.
    • You can swim in the lake at your own risk. It is forbidden to go into the lake while intoxicated. The holiday centre does not guarantee the safety of going into the water or offer rescue or fist aid service.
    • Driving and parking motor vehicles on the territory of the holiday centre is only allowed in designated areas.
    • Smoking is allowed only in designated and accordingly marked areas. Smoking indoors is strictly forbidden.
    • Using fireworks and other kinds of pyrotechnics on the territory of the holiday centre is not allowed. Bringing firearms to the territory of the holiday centre and using them is forbidden.
    • Bringing pets to the territory of the holiday centre is only allowed with the prior permission of the holiday centre’s staff. The owner of the pet must ensure that the animal does not disturb other guests or damage the property of the holiday centre. The owner must also clean up after the animal.
    • Bringing alcoholic beverages to the premises must be approved beforehand by the staff of the holiday centre.
    • Clients and the guests of their event must follow the instructions and orders of the staff of the holiday centre.
    • The staff has the right to ask the persons not following the house rules to leave the premises and to keep them from returning. The staff also has the right to demand that the client helps to identify the persons who violated the rules and to stop the disturbance. If the client does not take steps to stop the disturbance, the holiday centre has the right to demand that the client and all his/her guests leave the premises immediately.
    • Clients must compensate for all damage on the basis of an invoice presented by Vaibla Holiday Centre.
    • The holiday centre has the right to demand a fine of 500 (five hundred) euros for every violation of the house rules.

    BOOKING CONDITIONS of Vaibla Holiday Centre

    • Booking is completed upon paying the advance payment invoice issued by the Vaibla Holiday Centre. After paying the invoice, the client and the holiday centre enter into an agreement, which in addition to other agreed upon conditions, also includes these booking conditions and house rules of Vaibla Holiday Centre as essential parts of it. If the client does not pay the advance payment invoice on time, the booking is not valid.
    • If the client wishes to cancel the booking and notifies Vaibla Holiday Centre at least 15 days before the event, the booking is considered void from the moment the holiday centre received the cancellation notice. If the client cancels the booking in such a manner, the advance payment shall not be returned to them. After cancelling the booking in this manner, the client does not have to pay Vaibla Holiday Centre any compensation or other payments in addition to the advance payment.
    • If the client wishes to cancel their booking less than 15 days before the event, the booking is cancelled upon the agreement of the client and Vaibla Holiday Centre. The holiday centre has the right to demand that the client pays compensation in the sum of 75 (seventy five) per cent of the total cost of the event. The advance payment is subtracted from the sum of the compensation. If the client does not agree with the conditions given by the holiday centre or does not pay the compensation on time, the holiday centre has the right to demand compensation for all the agreed upon services, even though the client has cancelled the booking.
    • The client determines the person responsible for the event (client’s representative). The client’s representative must arrive 2 hours before other guests on the day of the event to coordinate the practical details with the holiday centre’s hostess (parking of motor vehicles, assigning the rooms etc.).
    • The client’s representative shall introduce the house rules of Vaibla Holiday Centre to all of the participants in the event.
    • If the holiday centre ends the event prematurely due to a violation of the house rules, the advance payment shall not be returned to the client and the holiday centre has the right to deliver an invoice for all of the agreed upon services, regardless of whether the client has used them or not.
    • Damage caused by the client and/or persons the client is responsible for must be compensated either in cash on the spot or on the basis of an invoice presented by Vaibla Holiday Centre.
    • All objections must be submitted in writing within 3 (three) days as of receiving the invoice. The objection letter has to include a reason as to why and to what extent the client regards the invoice not payable. If the client does not send in the objection letter on time or the objections are not sufficiently justified, the client loses the right to make any further objections to paying the invoice.